Please email customercare@shopredone.com with the following:. The Re/Done style Number can be found written on the inside right pocket of the jean. Please provide only the style number i.e. 26HR116652. *Please email customer care before sending your

Please email <a href="mailto:customercare@shopredone.com">customercare@shopredone.com</a> with the following:<ol><li style="font-size: 14px; font-family: Arial, Helvetica, sans-serif;">Flat photos of the damaged area</li><li style="font-size: 14px; font-family: Arial, Helvetica, sans-serif;">Style number / Order number</li><li style="font-size: 14px; font-family: Arial, Helvetica, sans-serif;">Description of what you would like repaired</li></ol>The Re/Done style Number can be found written on the inside right pocket of the jean. Please provide only the style number i.e. 26HR116652*Please email customer care before sending your jean in for repair.Customers are responsible for all shipping their jean to RE/DONE and we will cover the cost to return your finished and repaired jean back to you.

How do I send my jeans in for repair?

If you receive an item that is damaged, please contact customer service immediately. Many products, particularly those with distressed styling, do wear out or develop holes with regular wear-and-tear over time. Defects that prevent wear will be revie

If you receive an item that is damaged, please contact customer service immediately. Many products, particularly those with distressed styling, do wear out or develop holes with regular wear-and-tear over time.Defects that prevent wear will be reviewed and addressed case by case.

Damages & Defects

We are currently out of office and will return back on January 2nd.

Email us and we will respond within 1-2 business days or sooner :)

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