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Orders are typically processed and shipped within 1-2 business days. During times of high volume, sales, or holidays, processing can take 2-4 days longer.

Expedited Shipping (FedEx 2Day/ Overnight) orders that have been placed before 11am PST will be processed and shipped the same day. After 11am, any expedited shipping methods will be shipped the following business day.

Each order is subject to address & payment verification, and item availability. Once the order has been fulfilled, you will receive an email with tracking information.
Please note, we require a signature upon delivery of your order for all orders over $500

When will my order ship?

Domestic Orders: Start a Return/Exchange here
International Orders Start a Return here

How to Return/Exchange?

- Returns/Exchanges can be authorized within 14 days of the Fulfilled Date.
- International orders may only be returned at this time. Please place a new order if you wish to exchange or email Customer Care for help
- Products that are listed as Final Sale are not eligible for return
- Products must be in the condition they were shipped to be accepted for a refund
- A Shipping Fee will be deducted from the total amount while exchanges are free
- The cost to return is based on the weight of the return and is quoted during the process of creating a return
- Marketplace products can only be returned or exchanged within 7 days of receipt
- We reserve the right to refuse any return that does not fall within our policy standards

Return Policy

Please provide the order number and a detailed description of how we can assist you

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